Impact Assessment of Inter-Organizational Trust on Virtual Organizations Performance in Nigerian Service Firms
Abstract
reviewed, this provide an understanding of previous work in an area of investigation thereby providing basis for the researchable problem at stake. The chief instrument for data collection was questionnaire, which was designed for low, middle and top level management staff. The data was analyzed using a chi-square statistical technique. The result of the study showed that inter-organizational trust impact significantly and positively on virtual organizations commitment and performance and firm benefitted more from inter-organizational trust when the degree of interdependence between two organizations was higher. When we examine inter-organizational trust in virtual organizations from the perspective of network organizations, then we certainly conclude that interorganizational trust in virtual organizations is a new type of network. Finally, it was recommended that, the formation of organizational process should be based on trust and not on the basis of power which will result in increased commitment, job-satisfaction, performance and growth of employees and the organizations in general.
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PDFDOI: http://dx.doi.org/10.3968/8199
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