REDS—Conceptual Approach to a Single Comparative Quality Standard Measurement Using Accepted Universal Attributes

Abstract

Quality can be a difficult commodity to quantify in measurable terms. Often exclusive singular aspects are taken as a defining attribute which focuses upon the author’s view pertinent to their discipline. However, from the end users perspective a more holistic and meaningful collective measurement may invoke a differing perspective that defines quality which differs from the originators view. This monograph seeks to homogenise the originator and end user perspective of defining quality through measurement by combining several attributes that go to make up quality. Further by rationalising and combining and so measuring these attributes both the originator and end user see the result through the same perspective. Further the originator has a comparable measurement to improve or refine quality that the end user can easily see and verify.
Key words: Quality; Universal attributes; Measurement; Comparative