Impact of Employees Learning Organization Culture on Organizational Performance: Evidence From Commercial Banks in Lagos State, Nigeria

Dayo Idowu Akintayo, Isola Oyelekan Ayantunji, Kolawole Sunday Ajibola, Racheal Titilayo Adewole

Abstract


This study assessed the impact of employees learning organization culture on organizational performance in the banking industry in Lagos State. The objectives of the study were to examine the attitude of employees towards the adoption of organizational learning culture in the banking industry in Lagos State, to determine the influence of organizational learning culture on the organizational performance in the banking industry in Lagos State, to determine the challenges militating against organizational learning culture in the banking industry in Lagos State. Furthermore, the data was obtained from primary sources and was analyzed, hypotheses formulated were tested. The result indicates that employees learning organizational culture significantly have an impact on organizational performance in the banking industry in Lagos State. The result of the hypothesis revealed that there was a significant contribution of learning organizational culture to employee’s performance (R2=.546, F1, 249=170.293, p<.05). The first research hypothesis was supported by the result of the study. Therefore, there was a significant contribution to learning organization culture to employee’s organizational performance in the banking industry. The second hypothesis showed clearly that there was a positive correlation between learning organizational culture and employee’s organizational performance [r =.739**, p<.05]. Therefore, the second hypothesis was supported by the result of the study and concluded that there was a significantly positive correlation between learning organizational culture and employee’s organizational performance in the banking industry. The study also found that there is a significant difference between male and female respondents’ perceptions of organizational performance based on learning organizational culture. Based on the findings, the study recommended that management should examine the attitude of employees towards the adoption of the organizational learning culture.

 


Keywords


Employees learning; Organization culture; Organizational performance

Full Text:

PDF

References


Amah, E. (2012). Corporate culture and organizational effectiveness: a study of the Nigerian banking industry. European Journal of Business and Management, 4(8), 211-229. Retrieved on April 30, 2014, from http://www.iiste.org/Journals /index.php/EJBM/article /view/1949

Anne, N., & Lumwagi, N. (2014). Effects of organizational culture on employee performance in Non- Governmental organizations. International Journal of Scientific, 4(11), 72-86.

Aurangzeb, K. A. (2012). Contribution of the banking sector in economic growth: a case of Pakistan. Economics and Finance Review, 2(6), 45-54.

Bakotić, D. (2016). Relationship between job satisfaction and organizational performance. Economic Research-Ekonomska Istraživanja, 29(1), 118-130. DOI: 10.1080/1331677X.2016.1163946

Buwea, S. R. (2012). Impact of Organizational learning on the performance of manufacturing firms in Kenya. Academy of Management Review, 10, 803-813.

Cameron, K. S. & Quinn, R. E. (2011). Diagnosing and changing organizational culture: The Competing Vales Framework. Reading, MA: Addison-Wesley.

Castro, M., & Martins, N. (2010). The relationship between organizational climate and employee satisfaction in a South African information and technology organization. South Africa Journal of Industrial Psychology, 36(1), 1-11.

Chukwu, B. A., Aguwamba, S. M., & Kanu, E. C. (2017). The impact of organizational culture on the performance of the banking industry in Nigeria. International Journal of Economics, Commerce, and Management, V(4), 201-214.

Cletus, D. (2017). The importance of executive leadership in creating a post merged organizational culture conducive to effective performance management. South Africa Journal of Human Resource Management, 3(1), 47-76.

Dessler, G. (2017). Human resource management (15th ed.). New York: Pearson Education Inc.

El-Mashaleh, J. A. (2007). Mergers and acquisition in the Nigerian banking industry: Issues and challenges. NDIC Quarterly, 21(4), 31-45.

Grill, C. & Holland, V. (2018). Learning culture at the workplace: impact on organizational goal realization. Journal of Organizational Development, 17(1), 34-41.

Hofstede, G., & Hofstede, G. J. (2010). Cultures and organizations (3rd ed.). New York, NY: McGraw-Hill USA.

Jerill, J. A. (2013). Mergers and acquisition in the Nigerian banking industry: issues and challenges. NDIC Quarterly, 21(4), 31-45.

Kotter, J. P., & Heskett, J. L. (1992). Corporate Culture and Performance. New York, NY: Free press.

Koufteros, X. A., Vonderembse, M. A., Doll, W. (1998). Developing measures of time-based manufacturing. Journal of Operations Management 16, 21-41.

Mondy, R. W., & Martocchio, J. J. (2016). Human Resource Management (14th ed.). Harlow, England: Pearson.

Motowidlo, O. (2003). Impact assessment of corporate culture on employee job performance. Journal of Business Intelligence, 2(2), 388-396.

Mugenda, O. M., &Mugenda, A. G. (2012).Research methods: Quantitative and qualitative approaches (5th ed.). Nairobi: Acts Press Publishers.

Nobbie, P. D. & Brudney, J. L. (2003). Testing the implementation, board performance, and organizational effectiveness of the policy governance model in nonprofit boards of directors. Nonprofit and Voluntary Sector Quarterly, 32(4), 571-595.

OECD. (2001). Measuring productivity: OECD Manual. Retrieved March 10, 2020 from http://www.oecd.org/std/productivity-stats/2352458.pdf

Oh, S.-y., & Han, H.-s. (2020). Facilitating organizational learning activities: Types of organizational culture and their influence on organizational learning and performance. Knowledge Management Research & Practice, 18(1), 1-15.

Ojo, O. (2010). Organizational culture and corporate performance: Empirical evidence from Nigeria. Journal of Business Systems, Governance, and Ethics, 5(2), 1-12.

Onyambu, S. G. (2013). Organizational culture change at Kenya Power and Lighting Company Limited. Unpublished, Ph.D. Thesis, University Of Nairobi.

Owino, A. & Kibera, F. (2015). The influence of organizational culture and market orientation on the performance of microfinance institutions in Kenya. Journal of Business Administration, 2, 132-138.

Poku, M. Z. K., & Owusu-Ansah, W. (2013). Organizational culture and organizational performance: Empirical evidence from the banking industry in Ghana. International Journal of Business, Humanities and Technology, 3(1), 95-107.

Rajnish, H., Kritic, M., Nupur, N. R. & Ritika, A. I.(2013). Learning organization and its effect on organizational performance and organizational innovativeness: A proposed framework for Malaysian Public Institutions of Higher Education. Procedia - Social and Behavioral Sciences, 130 (2013), 299-304.

Rehman, S. U., Bhatti, A., & Chaudhry, N. I. (2019). Mediating effect of innovative culture and organizational learning between leadership styles at third-order and organizational performance in Malaysia SMEs. Journal of Global Entrepreneurship Research, 9(36). https://doi.org/10.1186/s40497-019-0159-1

Salami, D. O. & Toriola, L. A. (2017). Organizational culture and employees’ job performance in knowledge-based organizations in Nigeria. Journal Business Administration, 4(2), 56-63.

Sawaean, F., & Ali, K. (2020). The impact of entrepreneurial leadership and learning orientation on organizational performance of SMEs: The mediating role of innovation capacity. Management Science Letters, 10(2), 369-380.

Schein, E. H. (2011). Leadership and organizational culture. New York: Wiley.

Shahzad, F., Rana, A., Rashid, A. & Lalarukh, S. (2012). Impact of organizational culture on organizational performance: An overview in the interdisciplinary. Journal of Contemporary Research in Business, 3(9), 975-985.

Singh, S. (2011). Leadership and organizational learning in knowledge management practices in global organizations. Indian Journal of Industrial Relations, 46(6), 353-365.

Singh, S., Darwish, T. K., & Potocnik, K. (2016). Measuring organizational performance: A case for subjective measures. British Journal of Management, 27, 214-224. DOI: 10.1111/1467-8551.12126

Steeve, J. S. & Clement, O. (2018). Learning outcomes: Impact on organizational culture. Journal of Educational Management, 5(2), 26-32.

Stone, V. & Skeich, F. Y. (2019). Analysis of efficiency in resource management and organizational performance rating in tertiary institutions in Nigeria. Journal of Educational Management, 5(2), 45-53.

Sudarsanam, I. (2010). Human resources key performance indicators. Journal of Competitiveness, 4(1), 117-128.

Suliman, R. (2001). Review of developments in banking and finance in the fourth quarter of 2011. NDIC Quarterly, 21(4), 1-6.

Tomislav, H., Miha, S. & Vlado, D. (2012). Relationship between organizational learning and organizational performance: The case of Croatia. Journal of Business Education, 3, 109115.

Weeks, R. V. & Erasmus, L. D. (2013). Organisational Culture and Climate: Elusive Pieces in the Health Care Technology Management Puzzle. Journal of Contemporary Management, 10, 39-58.

Weeks, R. V. (2010). Organisational Culture: A contemporary perspective. ACTA Commercii. http//www.actacommercii.co.za%findex.php%

Werlang, N. B., & Rossetto, C. R. (2019). The effects of organizational learning and innovativeness on organizational performance in the service provision sector. Gestao & Prodcao, 26(3), e3641. https://doi.org/10.1590/0104-530X3641-19

Wiedower, K. A. (2001). A shared vision: The relationship of management communication and contingent reinforcement of the corporate vision with job performance, organizational commitment, and intent to leave. Unpublished doctoral dissertation, Alliant International University, California.

Yamane, T. (1967). Statistics: An introductory analysis (2nd ed.). New York: Harper and Row.




DOI: http://dx.doi.org/10.3968/11681

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Management Science and Engineering

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.


Share us to:   


Reminder

  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.


We only use three mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases:
caooc@hotmail.com; mse@cscanada.net; mse@cscanada.org

 Articles published in Management Science and Engineering are licensed under Creative Commons Attribution 4.0 (CC-BY).

 MANAGEMENT SCIENCE AND ENGINEERING Editorial Office

Address:1055 Rue Lucien-L'Allier, Unit #772, Montreal, QC H3G 3C4, Canada.

Telephone: 1-514-558 6138
Http://www.cscanada.net Http://www.cscanada.org

Copyright © 2010 Canadian Research & Development Centre of Sciences and Cultures