Benchmarking in Human Resource Management

Zhen-jia ZHANG, Qiu-mei FAN

Abstract



How can a forward-thinking organization develop an effective performance-monitoring system in the area of human resource management has been a heated issue since early 1990s’. One of those approaches to HR performance monitoring is known as benchmarking. Benchmarking in Human Resource Management (HRM) has become an important issue to management. Although benchmarking has been approved one of the tools HR can employ to improve its ability to develop programs and initiatives that benefit the bottom line. Unfortunately, there are a number of misconceptions about the practice This paper introduces the definition of “Benchmarking”. Using literature review, survey, and figures to study and analyse the development of Benchmarking in HRM; its fitness into organizations’ operations; misconceptions and limitations about the Benchmarking in HRM; process of Benchmarking in HRM.
Key words: Benchmarking, Human Resource Management (HRM), Performance monitoring, Organization
Résumé: Comment développer un système efficace de moniteur de performance dans le domaine de la gestion des ressources humaines pour une organisation prévoyante ? C’était toujours une discussion passionnée depuis le début des années 90 . Une de ces approches pour le moniteur de performance des ressources humaines est celle de benchmarking . Benchmarking à la gestion des ressources humaines (HRM) est devenu une affaire importante pour la gestion . Benchmarking est considéré comme un des outils des ressources humaines pour améliorer ses capacités de développer des programmes et initiatives . Malheureusement , il y a bon nombre de malentendus sur la pratique . Ce texte présente la définition de “Benchmarking” . On étudie et analyse le développement de Benchmarking à la gestion des ressources humaines à l’aide de la critique littéraire , de l’enquête et des figures . Ce texte essaye de montrer que Benchmarking est convenable pour les activités des organisations , et il présente également les opinions fausses et les limites sur le Benchmarking à la gestion des ressources humaines , ainsi que le processus de Benchmarking à la gestion des ressources humaines.
Mots-clés: Benchmarking, gestion des ressources humaines, moniteur de performance, organisation

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DOI: http://dx.doi.org/10.3968/j.css.1923669720050101.007

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