Hackman and Oldham Job Characteristics Model (JCM) and Akwa Ibom State Civil Servants’ Performance

Isaac Ayanyinka Ayandele, Michael Pius Nnamseh

Abstract


The Hackman and Oldham Job Characteristics Model (JCM) has been widely used to determine whether or not certain core features of jobs do evoke some psychological reactions by workers. This study was motivated and prompted by the seemingly paucity of research on the validity of the model within an African setting. The study investigated the validity of the model with regards to Akwa Ibom State Civil Service and reveals that the civil service work settings create a serious relationship between the psychological well beings of civil servants, their growth, development and internal motivation. The study concludes that the model is valid in both European and African settings and in manufacturing and service oriented organizations as well. It therefore, recommends that the administrators in the civil service should acknowledge individual differences because different people would respond differently to work enrichment in an organizational setting.


Keywords


Core job characteristics; Autonomy; Task identity; Experienced responsibility; Felt responsibility

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References


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DOI: http://dx.doi.org/10.3968/4272

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